Privacy Policy
This policy explains what information Riverside West Dental Group collects through this website, how we use it, and the choices you have. Effective date: September 30, 2026.
What this policy covers
This policy covers this website. Our patients' dental and health records are protected by federal law (HIPAA) and California's Confidentiality of Medical Information Act. Our separate Notice of Privacy Practices explains how we handle those records. We provide it at the first visit and on request; read the Notice of Privacy Practices here.
Please keep sensitive details out of website messages
Please do not send detailed medical history, insurance member numbers, or Social Security numbers through ordinary email or any general website form. Call us at (951) 687-7300 and we will arrange a suitable way to discuss them.
What we collect
- Information you give us: if you contact us, the information you choose to provide, such as your name, phone number, and the reason for your call.
- Technical information: our hosting provider receives information such as your IP address, browser type, and pages requested so the website can be delivered and protected.
- Analytics, if you consent: Google Analytics collects information about use of this site as described below.
- Third-party features: when you use the map, Google may collect information under its own privacy policy.
How we use and share information
We use information to answer questions, schedule visits, operate and secure the site, and meet legal obligations. We may share it with service providers performing work for us, with authorities when required by law, or with a successor if the practice is sold. We do not sell personal information or share mobile numbers or text-message consent with other companies for their marketing.
Cookies, analytics, and tracking choices
Google Analytics helps us understand which pages people use and how they find the site. It may use cookies and collect device, browser, approximate-location, and page-use information. It loads only after you agree in the cookie notice. You can change your choice through “Cookie settings” in the footer, use Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout, or block and delete cookies in your browser.
Browsers may send a “Do Not Track” signal. There is no common standard for that signal, so this site does not change its behavior in response. We do honor Global Privacy Control: when your browser sends that signal, analytics remains off. We do not use advertising cookies, advertising pixels, session recording, or tools that capture what you type. Google Analytics may collect activity across sites only after you consent to its use here.
Text messages
If you agree to receive practice texts, message and data rates may apply. Reply STOP to stop or HELP for help. Our SMS Terms & Consent page explains the program. We do not share your mobile number or texting consent with other companies for their marketing.
Security and retention
We use reasonable safeguards, but no website or internet transmission is perfectly secure. We keep website information only as long as needed to respond, operate the practice, or meet legal obligations. If a breach affects your personal information, we will notify you and the authorities as California Civil Code § 1798.82 and federal law require.
Children
This website is not directed to children under 13, and we do not knowingly collect their information online. A parent or guardian should contact us about a child's care.
Your choices and California disclosures
You may ask to review, correct, or delete personal information you provided through this website, subject to legal recordkeeping duties, by calling (951) 687-7300 or writing to Riverside West Dental Group, 6945 Streeter Ave, Riverside, CA 92504. We do not share your information with other companies for their direct marketing. Patient medical information is also protected by the California Confidentiality of Medical Information Act (Civil Code § 56 and following).
Changes and contact
We will post changes with a new effective date. Riverside West Dental Group · 6945 Streeter Ave, Riverside, CA 92504 · (951) 687-7300.